Privacy policy

Privacy Policy

This Privacy Policy describes how SparkifyShop collects, uses, and protects your information when you visit our website or place an order.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you place an order, contact us, or use our website, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order and transaction details
  • Device, browser, and website usage information

How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Provide customer support
  • Send order confirmations and delivery updates
  • Improve website functionality and user experience
  • Prevent fraudulent or unauthorized activity
  • Comply with legal obligations

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and support advertising and marketing activities.

Users can manage cookie preferences through their browser settings.

Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Shopify
  • Courier and delivery partners
  • Payment service providers
  • Analytics and advertising platforms

These third parties may process information only as necessary to provide their services.

Data Sharing

We do not sell customers’ personal information. Information may only be shared when necessary for:

  • Order fulfillment
  • Customer support
  • Payment processing
  • Legal or regulatory compliance

Advertising & Analytics

We may use advertising and analytics tools that help us understand website traffic, measure marketing performance, and improve customer experience.

These tools may use cookies or similar technologies in accordance with their own privacy policies.

Customer Rights

Customers may request access, correction, or deletion of their personal information where applicable by contacting our support team.

Policy Updates

We may update this Privacy Policy at any time to reflect operational, legal, or service-related changes. Updated versions will be published on this page.

Contact Us

For questions regarding this Privacy Policy or customer support inquiries:

Email: sparkifyshop1@gmail.com
WhatsApp Support: Available for customer assistance at +971 55 663 8300